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What payment types do you accept? |
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We accept Credit cards (Worldwide )& Debit Cards ( UK Only) payments from all major cards, Our worldwide processor credit cards and debit cards clearer is Paypal.
We also accept Debit Cards & Credit cards payments using Nochex, you can pay using your UK Debit Cards & Credit Cards, plus Switch, Solo, Delta, Visa Electron, Maestro Cards.
Cheques drawn in £ Pounds Sterling, and you can also pay by Bank Transfer.
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What is Paypal ?. |
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PAYPAL is an American company with member over 100 million worldwide, and more than 55 countries .
Paypal accepts Debit Card ( UK Only) & Credit Card (Worldwide ) Clearance.
If you are already a member of Paypal you just need to login to Paypal to complete your order.
If you are not a member of Paypal, you still can pay up to £250.
***Your financial information stays with PayPal. Your credit, debit card and bank account numbers are never shared with Crystal Beads.co.uk***
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I cannot use Paypal. When I tried to pay via Paypal, I was not able to enter an address in the United Kingdom
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Its important for you to choose Your Country Paypal needs you to enter the address of where the Credit Card is registered, for them to be able to complete the security checks on the Credit Card, ie, the address where the statements are sent to.
if you try to enter an address that's different to registered Credit Card details, you will not be able to proceed, as part of the security checks for the credit card is to verify the address, if you wish for your order to be delivered to another address, just complete your payment, and then Email us straight away and we can send your order to a delivery address of your choice.
- Select the country where you live, then click Select button, the screen will then do a reload, and then all the questions & details for your payment will be correct for your selected country.
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What is Nochex ?
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Nochex is a leading independent UK based online payment company an alternative to online Debit & Credit Card Clearance, which has been developed specifically for online web based transactions, especially for those that do not have a Credit Card, but have a UK Debit Card.
Nochex accepts Credit Cards - Switch, Solo, Delta, Visa Electron, Maestro Cards.
For UK Debit Card & Credit Card payments, there is no need to have an account with Nochex, payments of up to £300 can be made. This is a very simple and secure service for online payments with a Debit Card & Credit Card, There are three notable differences to PayPal.
1. Payments of up to £300 can be made without you even having a Nochex account.
2. Your payments are backed by a Debit Card or Bank Account, rather than a Credit Card, eg. Switch, Solo, Delta, Visa Electron, Maestro.
3. Credit Card payments are instant & Nochex accepts Switch, Solo, Delta, Visa Electron, Maestro Cards.
*Nochex do not accept:
• Charge cards
• Cards that cannot be used online (cards without a 3 digit security number on the signature strip)
***Your financial information stays with Nochex. Your credit, debit card and bank account numbers are never shared with Crystal Beads.co.uk***
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Where do you ship to?
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We ship to worldwide, Shipping to Europe is faster. We ship via Registered Post with Royal Mail.
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How long does it take for my shipment to arrive? |
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If your order is in stock, your shipment normally takes 2-3 business days for UK,
5-7 business days for Europe, and 1-2 Weeks for the rest of the world.
If your order is not in stock, we will contact you via Email to let you know how long it will take.
* Note: that if customs check you parcel there can be an additional delay of 7 days +
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My order has not arrived. |
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If your order has not arrived after 2 days for Special Delivery, or 4 days for recorded delivery, and 18 days for Europe, 30 days for the rest of the World then please contact us and we will either
1. A refund will be offered to you, minus the shipping costs.
** Note: This does not apply if you use UK Recorded delivery as there is no insurance.
2. Resend the order (if in stock, as some items are one of a kind)
** Note: A postage charge for re-delivery will apply and must be paid before the parcel is resent..
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Can I return or exchange a piece? |
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Yes you can, Please contact us via Email explaining what the problem is, or what you want it exchanged for and we can take it from there. Normally, you can return a piece and we will refund the full cost of the piece minus the shipping charge. Read our returns policy |
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Do you have a catalogue? |
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No. We do not have a catalogue, Because our styles & Designs are constantly changing, we do not produce a printed catalogue. |
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